The brand wallet: deposits, returned budgets, and withdrawals
The wallet is your Shoot balance in one place. Money lands there two ways: you deposit it, or an ended campaign returns its unspent budget.
Money in
- Deposits. Top up your wallet by card any time — there's no fee on the way in. The 7% platform fee applies when money goes into a campaign.
- Returned campaign budget. When you end a campaign, whatever creators didn't earn comes back to your wallet automatically.
Money out
- Fund campaigns instantly. Use your balance to fund a new campaign or top up a live one — no waiting, no bank transfer. Budget returned from an ended campaign already paid its platform fee, so there's no fee to put it to work again.
- Withdraw via support. Want money out of Shoot entirely? Contact support and we'll return it to your original payment method. Routing withdrawals through support keeps every refund verified and protects both brands and creators from fraud.
Find your wallet in the brand sidebar — it shows your balance and your full payment history: deposits, campaign funding, and returned budgets.
Frequently asked
Is there a fee to withdraw?+
Support-assisted withdrawals are returned to your original payment method. Any applicable processing details are confirmed with you before anything moves.
Why can't I withdraw instantly myself?+
Brand money enters by card, and card payments can be disputed long after the fact. Verifying refunds through support is what lets Shoot guarantee creators that funded budgets are real.
Does wallet money expire?+
No. Your balance stays available until you spend it on a campaign or withdraw it.
Related articles
How to end a campaign (and what happens to unspent budget)
Funded campaigns are ended, not deleted: new submissions stop instantly, existing clips get up to 7 days to finish counting views, then the unspent budget returns to your Shoot wallet.
How campaign funding and escrow works
Brands fund a campaign's budget up front and those funds are held until creators' approved work clears. Approved creators are paid automatically, and unspent budget is never charged.
What's the minimum campaign budget?
The minimum budget to launch a campaign on Shoot is $500. You only pay for approved views, so unspent budget is never charged.
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Last updated 2026-07-22