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The brand wallet: deposits, returned budgets, and withdrawals

The wallet is your Shoot balance in one place. Money lands there three ways: you deposit it, a client pays one of your payment links, or an ended campaign returns its unspent budget.

Money in

  • Deposits. Top up your wallet by card any time — there's no fee on the way in. Shoot's 7% is charged as campaigns pay creators.
  • Client payments. Running campaigns for a client? Make a payment link on the wallet page (amount, what it's for, who it's for), send them the link, and they pay by card or bank with no Shoot account. The full amount lands in your wallet and they get an emailed receipt.
  • Returned campaign budget. When you end a campaign, whatever creators didn't earn comes back to your wallet automatically, less Shoot's 7%.

Money out

  • Fund campaigns instantly. Use your balance to fund a new campaign or top up a live one — no waiting, no bank transfer.
  • Withdraw. Want money out of Shoot entirely — your management fee after a client has paid, or balance you won't use? Request a withdrawal from the wallet page with where to send it. A member of the Shoot team checks each one and sends it by bank transfer, usually within two business days; if it's declined the money goes straight back to your balance. The check is what keeps a stolen card from being cashed out through Shoot.

Find your wallet in the brand sidebar — it shows your balance, your payment links, withdrawals, and your full history: deposits, client payments, campaign funding, and returned budgets.

Frequently asked

Is there a fee to withdraw?+

Support-assisted withdrawals are returned to your original payment method. Any applicable processing details are confirmed with you before anything moves.

Why can't I withdraw instantly myself?+

Brand money enters by card, and card payments can be disputed long after the fact. Verifying refunds through support is what lets Shoot guarantee creators that funded budgets are real.

Does wallet money expire?+

No. Your balance stays available until you spend it on a campaign or withdraw it.

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Last updated 2026-07-22